AI for healthcare operations, built and run by vetted engineers.
Buy Kelly for the front desk, hire engineers for custom HIPAA-aware builds.
Cut missed calls, no-shows, and intake time without adding front-desk headcount, and do it on a compliant path. Kelly handles the administrative load today. Our 8,200+ vetted engineers build the custom HIPAA-aware features next, with a signed BAA before any PHI flows.
What is Gaper's AI for healthcare?
Gaper's AI for healthcare is an operations-focused dual model: a packaged front-desk agent called Kelly that handles administrative scheduling and patient intake, plus 8,200+ vetted engineers who build custom HIPAA-aware features with a signed BAA before any PHI flows, and no clinical decisioning or diagnosis.
Kelly answers the phone so your front desk can breathe
She picks up inbound calls, books and reschedules appointments, sends reminders to cut no-shows, and runs patient intake before the visit. She works through call volume that would otherwise sit in voicemail, so fewer patients fall through the cracks. See how the pieces fit in AI automation for healthcare.
1What Kelly does
- Answers every call. Kelly picks up inbound calls during and after hours, so the calls that usually hit voicemail get handled and booked instead of lost.
- Books and reschedules. Kelly schedules new appointments and moves existing ones in real time, freeing your front desk from the back-and-forth that eats their day.
- Cuts no-shows. Kelly sends timed reminders and confirmations, reaching patients before the appointment so fewer slots go empty and revenue stops leaking.
- Runs intake. Kelly collects intake details ahead of the visit, so patients arrive prepared and your team spends less time on paperwork at the desk.
2The boundary, in writing
- Kelly handles administrative front-desk tasks only.
- She does not diagnose.
- She does not make clinical decisions.
- She does not give medical advice, and is not an FDA-cleared device.
Kelly handles administrative front-desk tasks only. She does not diagnose, does not make clinical decisions, does not give medical advice, and is not an FDA-cleared device. The administrative-only boundary is deliberate, and it is the boundary your compliance team will want to see.
Buy Kelly, hire engineers, or do both
You do not have to choose between a ready agent and a custom build. Many healthcare teams run Kelly on the front desk now and bring in engineers for the bigger build next.
- Answers inbound calls and reduces missed calls.
- Books, reschedules, and confirms appointments.
- Sends reminders to cut no-shows.
- Runs patient intake, administrative tasks only.
- Telehealth, patient portals, and intake flows.
- Custom HIPAA-aware features scoped to your workflow.
- Integrates with your EHR via custom build.
- Built to HIPAA requirements, signed BAA before any PHI flows.
The administrative load is the real bottleneck
These are industry numbers, not Gaper results. They show where the front-desk pain sits, and where an administrative agent pays for itself. More on the fix in AI automation for healthcare.
That is the honest version of the picture. The volume is administrative, the leak is no-shows and unanswered calls, and an administrative agent is where the math works first.
Buy Kelly now, build the rest next.
See the path, test the team, and start on a compliant footing with a signed BAA before any PHI flows.
What we build for healthcare operations
From the front desk to custom HIPAA-aware apps, here is the scope beyond Kelly, all administrative or build oriented, never clinical.
Compliance is the default, not an add-on
This is where your legal and security teams sign off. Our engineers build to HIPAA requirements, we sign a BAA before any PHI flows, and the work runs on SOC 2 Type II practices with role-based access control. We describe these as the practices our engineers build to, not as certifications, because HIPAA has no certification to hold.
AWhat your engineers build to
- HIPAA-aware builds. Our engineers build to HIPAA requirements from the first line of code, not as a bolt-on after the fact.
- Signed BAA before any PHI flows. We sign a Business Associate Agreement before any protected health information moves through the system.
- SOC 2 Type II requirements. Our engineers build to SOC 2 Type II requirements, with documented controls around how data is accessed and handled.
BHow PHI stays covered
- Role-based access control. RBAC limits PHI to the people and services that need it, so access is scoped, logged, and revocable.
- Data retention controls. Retention and deletion rules are defined up front, so data does not linger past the period your policy allows.
- Subprocessor BAAs. Any third-party model or service that touches PHI is brought under a BAA, so the chain of custody stays covered end to end.
Never paste PHI into a consumer AI account. Do not paste PHI, patient names, or records into a consumer ChatGPT or Gemini account that has no BAA. That is a compliance risk. Our engineers integrate these models inside BAA-covered, access-controlled architecture with the right agreements in place.
How a healthcare engagement starts
Most HIPAA builds start with a fixed-bid contract and a multi-month wait. We start with a trial and a team you can scope before you commit. See the wider service in AI software development services.
Faster and lower-risk than a typical HIPAA dev shop
Most HIPAA builds start with a fixed-bid contract and a multi-month wait. We start with a trial and a team you can scope before you commit.
| DIY in-house build | Typical HIPAA dev shop | Gaper | |
|---|---|---|---|
| Cost to start | Your team's time, plus hiring | Typically $80k to $200k fixed bid | Engineers from $35/hr |
| Timeline | Months, gated by who is free | Typically 12 to 20 weeks to a HIPAA MVP | Kelly live in days, engineers deployed in 24 hours |
| How you start | Build it all yourself | Long fixed-bid contract up front | 2-week risk-free trial, then expand |
| Risk and commitment | You carry the build risk alone | Committed before you see results | Validate administrative ROI before you commit |
| Who builds it | Whoever is free internally | Variable bench, ramp time, and turnover | Top 1% vetted engineers who build to HIPAA requirements |
Dev-shop figures are industry ranges that vary by scope, not a Gaper price. Sources: Purrweb, Saga IT, and ScaleVista 2026 healthcare build cost guides. See the full service in AI software development services.
14 verified Clutch reviews. Founded 2019, Harvard and Stanford alumni backing.
We ship packaged AI agents in production
Proof that we run real AI, not slides. These are our vertical agents, administrative scope, always with human review. Kelly runs the healthcare front desk, and the rest of the roster proves the pattern holds across verticals.
Why healthcare teams pick Gaper
Dual model, buy and build
Buy Kelly for the front desk today and hire vetted engineers for custom HIPAA-aware features next. Many healthcare teams do both: Kelly now, custom builds next.
Compliance is the default
Our engineers build to HIPAA requirements, we sign a BAA before any PHI flows, and the work runs on SOC 2 Type II practices with role-based access control. Stated as practices, never as certifications.
Administrative only, by design
Kelly does not diagnose, does not make clinical decisions, does not give medical advice, and is not an FDA-cleared device. The boundary your compliance team wants to see is in writing.
Faster, lower-risk start
Kelly live in days, engineers deployed in 24 hours from $35/hr, on a 2-week risk-free trial. Validate administrative ROI before you commit to a larger contract.
Healthcare AI questions, answered honestly
Q1What is Gaper's AI for healthcare?
Q2Is it HIPAA compliant?
Q3What does Kelly do, and what does it not do?
Q4How much does a HIPAA-aware build cost, and how fast can it ship?
Q5Can I use ChatGPT or Gemini with patient data?
Q6Should I buy an agent or hire engineers?
Start with a free AI assessment
Buy Kelly for the front desk, hire engineers for custom HIPAA-aware builds, and start with a 2-week risk-free trial before you commit.