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Going Global: Product Design (UI/UX) For International Markets

In this era of extreme and rapid globalization, business firms and companies have to keep up with the local and international trends if they aim to expand and survive.

Moreover, entering international markets has great benefits, generating more revenue, competing for sales, decreasing costs, procuring fresh talent, etc. However, one needs to follow a few pathways for this purpose. To make sure you succeed globally, you need to have a product design or an international market. Product design for international markets a different than a local market.

Developing a product for sale is an art as well as a science. The art of product design— the act of creating a new product for a company to sell. It is a process with many steps. The basic goal of this process is to produce a product that combines forms and function. And also turns the concept into an appreciable item that has the potential to sell.

Concept testing a new product:

Every great product starts with a brilliant concept. It’s a precise overview of what you’re going to make, who you’re going to make it for, the issues it’ll solve, how it’ll operate, how much it’ll cost, and so on.

It’s critical to test your concept with real customers to ensure it’s ready to go to market. This is known as idea testing, and we’ll go through why it’s so essential and how to do it methodically in the rest of the post.

Testing provides you with real information on how clients feel about your items. You may then utilize this information to persuade others in the company why you are making particular decisions. Without this information, it’s just a question of personal opinion, and persuading others would be far more difficult. This is useful not just for that specific product and how to promote it, but also for making smarter judgments in the future by focusing on what customers like the most and hitting common pain spots with other items.

Gather whatever information you know about the user group you’re trying to reach. What do you already know about the subject? What information can you obtain about the economy and the target market? What are the current trends in such areas?

It’s usually a good idea to figure out what you already know before you start your investigation. Rather of reinventing the wheel, it helps you to focus fresh research more efficiently and expand your expertise.

Going to the library (online or physically) and doing some basic cultural study might also be beneficial. Exist any established market or individual behaviour theories in your target destination? This can also assist you in determining the path of your future studies.

Launch of the Design

A product design project is introduced as a response to a hurdle or a question. moreover, as a blank slate intended to generate something completely new. In the first case, there can be a customer need that has to be met or a problem with decreasing sales of a product that needs addressing.

In the latter case, people are mostly focused on the next breakthrough, looking to revitalize the company’s product portfolio. The majority of firms launching multinational goods that adapt automatically to numerous national markets place a premium on accurate language translation. When developing global goods, however, there are a number of additional vital components that should not be overlooked.

The debut of Apple’s mobile operating system iOS6 in 2012 is a fantastic example. The launch of the new Apple Maps app, which was newly designed internally at Apple and included the global debut of 3D Maps, was one of the main advancements that Apple enthusiasts were so enthusiastic about. However, the Apple Maps app was declared a public failure only days after its release, due to serious difficulties with search results and location translation (e.g., Berlin became Schöneiche bei Berlin; searching for London in the UK resulted in London, Ontario, Canada; and Ireland gained a new airport). Although launching a product in over 100 countries at once is a massive operation with certain to be some issues, Apple officials who judged the app ready for distribution had forgotten several key lessons.

There are numerous indicators to observe within the product design process.

  • Customer Requirements: As we often hear “Customer is always right”. So the expectations of the customer with regards to quality, durability, safety should be kept on top.
  • Production Ability: For new tangible items production, the existing infrastructure will need to be able to make them happen. That requires capital investment.
  • Raw material availability: The business should have reliable sources of raw material.
  • Cost and price: There should be ample understanding of the estimated cost to produce the product and the potential revenue that it generates. Comparing the cost to competitors can help improve product design.

Product Design For Global Market

Business establishments that function in multiple markets have many other factors to observe within the process. A single product cannot fit into multiple markets. Global markets vary for several factors. Distinct cultures, priorities, economics, laws and regulations, and logistics means that a product that succeeds in Europe might not bear fruit in Asia.

The company needs to be well aware of the fact that different areas require different things. And then produce accordingly to the area’s needs. However, having myriads of product portfolio’s in a company comes with complexity and a cost that rarely succeed

The globalization of a product often starts by recognizing a core platform product and then giving variations on that main product for a variety of target markets. This will ensure a balance between streamlining and customization. the product contributing to the brand image can become the reason for the worldwide fame of the company

As an example a good UI/UX design in which the user (whether in the United States or elsewhere) has complete autonomy and freedom to navigate around the site with ease and understands the layout and messaging should ensure:

  • Buttons are properly labelled, and data is presented in a logical manner that people can relate to their own experiences.
  • The site is clearly identifiable and the user feels at ease exploring it. It’s the appearance and feel, as well as how the user interacts, that makes a visually and aesthetically pleasing experience. Creates the ideal font size combination and displays information and resolutions across all devices and App icon sizes.
  • Full-screen backdrop visuals that emotionally connect with the user, as well as incorporating easily identifiable places and cultural imagery for a sense of connection, are some examples.

Cultural Differences Impacts Feature Interactions:

Cultural factors influence feature interaction as well. When looking for an address in the United States, for example, a user might write the letter “&” to refer to an intersection, although this character is not often used in other countries. Because Mexican addresses are generally long, Mexicans search for locations using acronyms, such as “Col. del Parque” for “Colonia del Parque.” Icons are also a distinct cultural cliché that may cause a lot of confusion. Another example is an application that had a British pharmacy symbol, and it’s French users were perplexed as to why milk bottles were strewn around the globe hence why it’s not a good idea to take “generally known” symbols as universal since visual communication is influenced by cultural and language standards.

The distinction between localization and translation is seen in the examples above. Beyond just translating textual or auditory prompts, localization takes into account a variety of cultural factors that influence visual design and feature interactions. To mention a few, there is a wide range of currencies, measurement systems (metric vs. imperial, or Celsius vs. Fahrenheit), and formatting (date formats in the US and Europe differ), as well as a wide range of textual characters and design orientation (Arabic reads from right to left, and that has a lot of impact on the ergonomics of a page)

Quality Assurance and Testing for success:

When a product is ready to be tested, the product team must examine both local and centralized testing options. While a lot of situations may be evaluated automatically and centrally from headquarters, in-situation testing would be beneficial for several key aspects. Driving on a country’s roads will provide you with vital information about the local maps software version; the same is true when testing a festival app via the local cellular network rather than wifi. Because of the human resources required and the associated travel expenditures, field testing is more expensive. Product teams frequently face choices between quality and security concerns on the one hand, and in-depth testing expenses on the other.

Co-founder Growth Engine Bryan Mattimore says one of the innovative ways to evaluate product design is by using rough or “ugly” prototypes. Why? It sparks lively discussions with prospective consumers. The important thing is to use an incomplete prototype. You won’t obtain the input you need to improve your idea if the prototype is too far along. If a new product design appears to be overly finalized, customers are hesitant to criticize or offer methods to enhance it. However, if it appears rough or primitive, they have no qualms about expressing you how they feel.

International Marketing Strategy

International marketing strategies must always include the following:

  • Uniform brand names: This strategy helps build a strong central image in all the regions.
  • Identical packaging: This provides ease in production.
  • Standardized adverts: The concept behind the ads in all regions shall be the same.
  • Standardized pricing: Prices must be regulated centrally.
  • Similar products: The products offered will be region-wise variations of the same product rather than completely different lines for each area.

The ideal way to ensure a product will be effective and successful in the International market is to observe the aforementioned issues early on. Thus, it will make sure there is a clear idea of the product that can be introduced in all regions.

The most effective method to move in a globalized environment is to have a distinct brand and product positioning with some local adaptations. This entails establishing a central marketing message that allows all local product teams to focus on specific product benefits. However, in order to resonate powerfully with local consumers and improve market fit, it is advised that local marketing campaigns be tailored for each nation.

When product teams contribute to the localization go-to-market strategy and budgeting, they must also include local marketing versions for all product messaging and marketing materials. This necessitates time spent talking with local marketing teams, deciding on localised versions, and having all marketing assets available prior to the launch date.

Conclusion:

The product design process can become difficult in a global marketplace due to the diverse demands of different areas, cultures, and nations, but the essence of the process stays the same: creating a new product that is appealing to the intended consumers.

The best way to ensure that a product will be effective and successful in the global marketplace is to think about these issues early in the product design process, ensuring that the product has a core concept that can be marketed in any region, understanding the changes that will need to be made to the product and marketing scheme due to localization, and ensuring a consistent message about the product that has been slightly changed for each target market.

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